Showerstallsinc.org ® Lifetime Limited Warranty
Showerstallsinc.org warrants the frame of EAGO(Ariel Platinum), AMERISTEAM, ROYAL, and ARIEL steamshower’s & Bathttubs be free from defects in material and workmanship. If a defect is found in normal residential use occurring during the applicable period stated above, Showerstallsinc.org will, at its election, repair, replace or make appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Showerstallsinc.org with all warranty claims. Showerstallsinc.org is not responsible for labor charges, installation, or other incidental or consequential costs. This warranty does not cover a product that has been discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of Showerstallsinc.org. In no event shall the liability of Showerstallsinc.org exceed the purchase price of the product.
Showerstallsinc.org warrants the steam generator component to be free from defects in material or craftsmanship for five (5) years from the date the product is purchased with all other terms of this warranty applying except duration.
Showerstallsinc.org warrants the faucet, valve, and jet components to be free from defects in material or craftsmanship for five (5) years from the date the product is purchased with all other terms of this warranty applying except duration.
Showerstallsinc.org warrants the water pump to be free from defects in material or craftsmanship for five (5) years from the date the product is purchased with all other terms of this warranty applying except duration.
If the steam shower product is used residentially, Showerstallsinc.org warrants the electrical components to be free from defects in material and workmanship for one (5) year from the date the product is purchased, with all other terms of this warranty applying except duration.
If the steam shower product is used commercially, Showerstallsinc.org warrants the electrical components and the steam generator to be free from defects in material and workmanship for three (3) years from the date the product is purchased, with all other terms of this warranty applying except duration.
All other components other plumbing components carry Showerstallsinc.org’s five-year limited warranty unless otherwise specified.
The warranty does not cover damage caused by owner neglect, abuse, misuse, non-authorized modifications, incorrect installation, or wear and tear attributable to normal product use.
To properly invoke the warranty, the purchaser must possess a sales slip, invoice or delivery receipt, which indicates the date of product purchase. The purchaser is responsible for removing the defective parts and returning them to us.
In the event that a replacement part is out-of-stock it may take up to 6 weeks for final delivery. We will always be here and help you get the parts (at cost) after the factory warranty expires.
Showerstallsinc.org will not reimburse any labor costs arising from disassembling or reassembling the unit for replacement purposes. We are also not responsible for routine maintenance, servicing or electrical alterations to the unit’s controls.
Any parts that are claimed to be defective must be shipped to Showerstallsinc.org via a prepaid freight shipper. The parts must be accompanied by the original sales receipt or other sales proof of purchase information, as well as the sender’s name, mailing address, daytime telephone number and other pertinent claim information. The repaired or replaced parts will be returned to the unit’s owner by collect freight.
The warranty only applies to the original purchaser and cannot be transferred, if sold. The warranty becomes void if the purchased unit is used for commercial, industrial or rental purposes. In addition, the warranty does not cover claims arising from product misuse, neglect, accidents, abuse, improper installation, or hazards of nature, including excessive exposure to heat or fire.
The purchaser is responsible for providing adequate access to the unit, if repairs need to be performed. The warranty does not cover injuries sustained by any person in the course of installing or repairing the unit.
If you believe that you have a warranty claim, contact Showerstallsinc.org, Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain a service technician or contractor in your area call 1-800-811-6875 from within the USA and Canada.
Showerstallsinc.org IS PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHOWERSTALLSINC.ORG AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.